Tinnitus E-Programme Part One
British Tinnitus Association Corporate Member

Tinnitus E-Programme

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Tinnitus E-Programme Conditions of Use

From 25 May 2018, the GDPR (General Data Protection Regulation) became fully enforceable in EU (and UK) law. By completing your initial THI (Tinnitus Handicap Inventory) and registering to use the Tinnitus E-Programme, we must have your explicit consent to keep your information (data) and we must keep your information secure.

"We take all reasonable care to prevent unauthorised access to your personal data in any form - paper or electronic. We do not abuse your trust. Any personal data you provide to us will not be sold, swapped or given away to anyone or any organisation."

If you do not wish to consent to being contacted by the Tinnitus E-Programme or any person from the Tinnitus E-Programme, please:
  • do NOT complete and send in any questionnaires
  • do NOT register with the Tinnitus E-Programme   

About the SSL Certificated Tinnitus E-Programme website - full URL address https://www.tinnituseprogram.org

Whenever you access the Tinnitus E-Programme website - in particular where you are filling in personal information including your name and email address - your information needs to be encrypted. For this reason, since October 2017 the Tinnitus E-Programme website has had its own SSL (Secure Sockets Layer) certificate. The full URL for the Tinnitus E-Programme is https://www.tinnituseprogram.org    

Other Important Conditions of Use - PLEASE READ TO THE END

Tinnitus E-Programme materials available in the website is not a substitute for medical advice. You should always see your doctor and/or medical professional.
Debbie Featherstone is a fully qualified and registered (RCCP) Hearing Therapist and has made the Tinnitus E-Programme materials available in a private capacity for enrolled Users (on CourseCraft from 1 October 2018)

All users of the CBT for Tinnitus E-Programme (TEP) are advised of the following:
1. A medical consultation with your own General Practitioner is a minimum essential for a diagnosis of tinnitus and any additional or related health issue. Sometimes, your doctor will recommend referral to an Ear, Nose and Throat or other medical specialist. When this is the case, medical advice should be followed
2. The Tinnitus E-Programme is available in English only and:
a) does not and cannot offer individual diagnosis or comment upon any individual's state of health
b) does not claim to be an alternative to any treatment that has been recommended by your own doctor or specialist
c) does not replace or supersede specialist assessment                   
3. The Tinnitus E-Programme is not suitable for anyone with a history of serious mental health conditions including schizophrenia and bipolar disorder. Specialist help should always be sought via your own doctor and/or mental health specialist
4. The relaxation elements of the Tinnitus E-Programme may not be suitable for anyone with a history of asthma, heart conditions, narcolepsy or any form of epilepsy or seizures. You must always consult your doctor before undertaking unsupervised relaxation
5. The relaxation elements of the Tinnitus E-Programme must never be used by anyone under the influence of alcohol or drugs  
6. In the rare instance of any worsening of your symptoms, you must always consult your own doctor or specialist
7. The relaxation materials have been used by many thousands of people and negative side effects of relaxation are rare; however, we must point out that individuals who undertake the CBT for Tinnitus E-Programme or use any part(s) of the CBT for Tinnitus E-Programme materials do so at their own risk. Neither Debbie Featherstone, nor any other clinicians involved, accept any liability for any unwanted or negative effects attributed by individuals to the use of any of the contents of the CBT for Tinnitus E-Programme
8. Individuals downloading any of the contents made available for the CBT for Tinnitus E-Programme, do so entirely at their own risk
9. Where an individual chooses to join the Tinnitus E-Programme on-line forum or Facebook page or group, agreement to all the above conditions is implied
10. The Tinnitus E-Programme external on-line forum and Facebook group are both moderated, and anyone joining the forum, page or group is expected to be respectful towards all other members. Failure to meet this condition will result in the offending member being removed from the forum, Facebook page or group by the Moderator without warning or redress
11. From 1st July 2018, the Tinnitus E-Programme is no longer recommended as a self-directed (self-help only) course of tinnitus management. Everyone sending in their THI (Tinnitus Handicap Inventory) results and enrolling to use the Tinnitus E-Programme is able to access up to 120 minutes of 1-1 therapist support using the encrypted Zoom video platform and access to reasonable 1-1 email contact as part of their support
12. Access to the Therapist-Supported CBT for Tinnitus E-Programme is not obligatory; however, it is HIGHLY RECOMMENDED based upon very poor adherence to the course when self-directed following analysis since registration became mandatory in July 2017, compared with excellent adherence, completion and benefit - measured by THI (Tinnitus Handicap Inventory) category changes by those accessing TEP therapist-support since it became available in December 2017
14. Any updates about TEP therapist contact and support will be made available via the Tinnitus E-Programme Blog
15. When full capacity for 1-1 Assessments and therapist-support for the CBT for Tinnitus E-Programme (TEP) is reached, enrolment via CourseCraft will close temporarily; during these times, there will be an option on the website to join the waiting list
Tinnitus E-Programme © 2009-2020
by Debbie Featherstone MSc
Hearing Therapist & Psychotherapist
Tinnitus Project
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