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Tinnitus E-Programme Part One
British Tinnitus Association Corporate Member

Tinnitus E-Programme

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Zoom is a fully secure, encrypted video and audio platform

1. How does the Zoom video call platform work?
  • Zoom is similar to Skype and Facetime but is more stable and the quality of video and audio are usually excellent
  • The therapist books your mutually arranged time slot with Zoom and sends you an email with a link to the secure video call
  • You click on the link at the pre-arranged time of the call and you meet – there is nothing else to it! No IDs, no long telephone numbers. Just one link that you click!

2. What equipment is needed to use Zoom?
  • You need a good internet connection, microphone, audio and camera – most PCs, Macs and laptops have suitable built-in equipment these days
  • Use a PC, Mac, laptop, a tablet or smartphone. It is easier if you are “hands-free” so you can make notes during the appointment

3. What does the Therapist contact include?
  • Two 1-1 appointments using Zoom. It is included in the cost of enrolment. You can purchase additional 1-1 time should you need it, although based on experience, most people do not need more than two appointments during the course
  • Appointments can be at any mutually convenient time during the CBT for Tinnitus E-Programme
  • One to one email contact for support throughout
Tinnitus E-Programme © 2009-2019
by Debbie Featherstone MSc
Hearing Therapist & Psychotherapist
Tinnitus Project
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